Terms and Conditions

Last updated October 23, 2025.

1. Introduction

Welcome to our website www.weavly.in, operated by Weavly Wearables Private Limited (“Company”, “we”, “our” or “us”). These Terms of Use govern your use of the Website and the services made available through the Website. Please read them carefully before accessing or using the Website.

By accessing or using any part of the Website, you agree to be bound by these Terms of Use. If you do not agree to all the terms and conditions, then you may not access the Website or use any services. These Terms of Use are an electronic record under the Information Technology Act, 2000 and applicable rules there under.

2. Use of the Website

  • a. You agree to use the Website only for lawful purposes and in accordance with these Terms of Use.
  • b. You agree not to use the Website in any way that may damage, disable, overburden, or impair the Website or interfere with any other party's use and enjoyment of the Website.
  • c. You agree not to attempt to gain unauthorized access to any portion of the Website, other accounts, computer systems or networks connected to the Website, through hacking, password mining or any other means.
  • d. You agree not to obtain or attempt to obtain any materials or information through any means not intentionally made available through the Website.

3. Account and Registration

  • a. To access certain features of the Website, you may be required to register and create an account. You must provide accurate and complete information during registration and keep it up to date.
  • b. You are responsible for safeguarding your account credentials and for all activities that occur under your account.
  • c. The Company will not be liable for any loss or damage arising from your failure to comply with this security obligation.
  • d. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

4. Products and Services

  • a. The Company attempts to be as accurate as possible in the description of the products and services on the Website. However, we do not warrant that the descriptions are accurate, complete, reliable, current, or error-free.
  • b. The images of the products on the Website are for illustrative purposes only. Actual products may vary.
  • c. All products and services listed on the Website are subject to availability and the Company reserves the right to withdraw or modify any product or service at any time without notice.
  • d. Prices for products and services are subject to change without notice.

5. Pricing and Payment Mechanism

  • a. All prices are subject to change at the sole discretion of the Company without prior notice to the User. You can pay for your goods in various ways as set out below. Depending on the payment method you choose, additional costs and terms may apply.
  • b. Credit/Debit Card: You can enter your card details at the time you place your order using a valid credit or debit card (VISA, Mastercard, Rupay, or such other options as offered). The applicable amount will immediately be debited from your card. We reserve the right to check the card's validity, credit status, and address accuracy. Orders may be refused depending on these checks.
  • d. UPI: You may choose to pay via UPI. The amount will be debited from your linked bank account at checkout, including any applicable charges.
  • g. Digital Wallet: Pay from the available digital wallet options at checkout.
  • h. Net Banking: You can pay using net banking. The order amount will be debited immediately after checkout.
  • i. A receipt/tax invoice will be sent via email and included in your package.
  • j. Please refer to our Privacy Policy for how your personal information is stored and used.
  • k. If we discover a pricing error, we'll notify you and give you the option to confirm the order at the correct price or cancel it. If unreachable, the order will be canceled, and a full refund will be issued.
  • l. A nominal COD fee may apply. Rejected COD orders may result in future service restrictions. Shipping/COD fees are non-refundable.
  • m. Store credits used on canceled/returned products will not be refunded.

6. Communication and Unsubscription

  • a. By accepting the Terms of Use, you consent to receive communications via SMS, email, calls, or other digital means from us and/or authorized representatives.
  • b. You can opt out of marketing/promotional communications anytime by following the unsubscribe link in those communications.

7. User Responsibilities

  • a. You must not upload or distribute any unlawful or offensive material.
  • b. You access and transact on the Website at your own risk and discretion.
  • c. You must maintain professional conduct when interacting with our team. Misconduct will be treated as a Terms of Use violation.
  • d. You agree to support us in any legal proceedings resulting from your violation of these Terms.
  • e. You will not disrupt or interfere with our services.
  • f. You are not permitted to use Website content for commercial use unless explicitly allowed. Violations may lead to account suspension or legal action.
  • g. You must be at least 18 years old and legally competent to agree to our Terms.
  • h. You must have the authority to accept and comply with the Terms.
  • i. You are responsible for providing accurate and complete information. Additional documentation may be requested.
  • j. You must comply with all applicable laws while using our services.
  • k. You must keep all support and order information confidential and not share it on public or social media platforms.

8. User's Conduct

a. You agree to use the Website solely for lawful purposes. The following activities are strictly prohibited:

  1. Copying, reproducing, duplicating, modifying, publishing, transmitting, displaying, performing, selling, or distributing any part of the Services or Website Content, including proprietary algorithms and data structures.
  2. Downloading Website Content unless explicitly permitted by a visible link or prior written consent.
  3. Framing or using framing techniques to enclose trademarks, logos, or proprietary content of the Website or Company without express permission.
  4. Using data extraction, robots, spiders, scraping, or any similar tools to extract or monitor Website Content, unless via standard internet browsing.
  5. Reusing verified Website Content to create or contribute to external databases, products, or services.
  6. Using a buying agent or intermediary to conduct transactions without prior approval.
  7. Purchasing products on the Website with the intent to resell.
  8. Reproducing, compiling, or distributing any portion of Website Content for resale, licensing, or public availability.
  9. Exporting or storing Website Content in external databases or software, unless explicitly permitted.
  10. Using Website Content in any manner that:
    • Is unlawful, abusive, harmful, defamatory, obscene, racially offensive, or otherwise objectionable.
    • Infringes on intellectual property rights or violates the privacy of others.
    • Constitutes deceptive practices, spam, or unauthorized solicitation.
    • Contains malware or code that may harm the Website, its users, or their devices.

b. Do not use any Website Content to encourage illegal activity, harass individuals, or violate spam or privacy laws.

c. Do not misuse the Website by introducing viruses, trojans, or other harmful material. Unauthorized access or denial-of-service attacks are strictly forbidden.

d. The Company is not liable for any damage caused by service attacks or malware. You must report any such incidents promptly.

e. Unauthorized probing, tracing, or accessing data or systems you do not own is prohibited. Report violations or suspicious activity to the Grievance Officer listed in our Privacy Policy.

f. You are solely responsible for the security of your login credentials. The Company is not responsible for misuse or data leaks arising from compromised credentials.

g. By submitting any content (e.g., images, videos, contact info), you grant the Company a revocable, global, royalty-free license to use it for Website operations and business needs.

h. The Company may share your content with trusted third-party service providers to facilitate Website functionality and deliver Services.

9. Limitation of Liability and Disclaimer

a. You agree that your use of the Website shall be at your sole risk.

b. To the fullest extent permitted by applicable law, the Company, its officers, directors, employees, and agents disclaim all warranties—express or implied—related to the Website and your use of it. This includes any conditions, terms, or representations regarding the accuracy or completeness of the Website Content. The Company assumes no liability for:

  1. Errors, mistakes, or inaccuracies of Website Content
  2. Unauthorized access to or use of secure servers and/or stored personal or financial data
  3. Interruptions or cessation of Website transmission
  4. Viruses, trojan horses, or similar threats transmitted via the Website by third parties
  5. Loss or damage resulting from Website Content errors or omissions

c. The Company expressly disclaims all warranties related to Website Content and features, including:

  1. Warranties of merchantability or fitness for a particular purpose, even if the Company has been informed of such purpose
  2. Warranties regarding results from the use of Website Content or related information

d. The Company (including its owners, consultants, advertisers, affiliates, partners, officers, directors, and employees) shall not be liable to you or any third party for any modification or discontinuation of any Website content, features, or services.

e. The Company makes no representation about the suitability of Website contents, products, or services for any purpose. All items are provided "as is," without warranty of any kind—including implied warranties of merchantability, fitness for a particular purpose, non-infringement, or availability.

f. The Company shall not be liable for any direct, indirect, punitive, incidental, special, or consequential damages arising from:

  • Your use or inability to use the Website
  • Any information submitted by you
  • Any Website-related content, products, or services
  • Any legal theory including contract, tort, or strict liability

g. You assume all risk associated with errors, omissions, or data processing on the Website. You are responsible for verifying the accuracy and suitability of any information used or downloaded.

h. No oral or written advice or information obtained from the Company shall create any warranty not explicitly stated in these Terms.

i. If you independently engage with any service provider listed on the Website, you do so at your own risk. In such cases, you waive any rights you may have under these Terms of Use.

10. Intellectual Property Rights

a. Unless otherwise indicated or expressly stated, all title, ownership, and intellectual property rights in the Website and its content remain with the Company or its licensors. This includes rights to copyrights, patents, trademarks, trade secrets, designs, source code, and all related content. You agree not to use, reproduce, or distribute any content without prior written authorization.

b. You agree not to challenge or interfere with the Company's rights in its marks or bring disrepute to them. All goodwill from use of the marks shall inure exclusively to the Company.

c. All trademarks, trade dress, domain names, and design elements (look, feel, layout, etc.) are protected by applicable laws and belong to the Company, unless stated otherwise. Unauthorized copying or use is strictly prohibited.

d. Third-party trademarks displayed on the Website belong solely to their respective owners. We do not claim any rights over such trademarks.

e. You retain ownership of any User Content submitted by you. However, for content uploaded for public display or customization, you grant us a non-exclusive license for its use.

11. Delivery and Shipping

a. Orders are subject to product availability. In case of unavailability, we may cancel your order and refund the amount or offer a substitute of equal or better quality.

b. We reserve the right to remove products or refuse orders at any time—even after order confirmation. We will not be liable for any such refusal or withdrawal.

c. We will attempt delivery within the estimated timeline. If delivery fails after 3 attempts, we reserve the right to cancel the order and deduct delivery costs before issuing a refund.

d. If the package is visibly damaged or tampered with, you should refuse delivery. Accepting such a package may affect your eligibility for returns or refunds.

e. Risk passes to you upon delivery. Ownership transfers only upon full payment, including delivery charges.

12. Warranty and Returns

a. Returns or exchanges are accepted within 14 days of purchase. Pick-up is offered where possible, otherwise self-shipping is required.

b. Only one return or exchange pick-up is allowed per order. Final sale and sample items are not eligible for return.

c. Items returned without original packaging are ineligible. Unauthorized returns will be discarded and may result in fees or service restrictions.

d. Refunds may be issued as store credits. In some cases, we may refund to the original payment method.

e. Defective product claims must be raised within 14 days of purchase by emailing help@weavly.in.

f. To initiate a return, go to your account's order section, select the item, and follow the return request process. Then place the item in its original parcel for pickup.

g. Once we receive the item, we will inspect it and notify you of refund or replacement eligibility via email—usually within 30 days.

h. Products returned in damaged or used condition will not be refunded. Please ensure items are handled with care.

13. Cancellation of Order

a. Orders cannot be cancelled once they have been processed for packing or shipped from the warehouse. Only orders that have not yet been processed or shipped are eligible for cancellation.

b. Upon receipt of a valid cancellation request, we will cancel the order and initiate a refund of the amount paid by you through the original mode of payment used for the purchase.

c. The Company reserves the right to process refunds as store credits. At its sole discretion, the Company may choose to refund to the original payment method.

d. By placing an order, you acknowledge that initiating a chargeback, payment reversal, or similar dispute with your payment provider—without first contacting our support team and following our prescribed refund process—constitutes a breach of these Terms of Use. In such cases, we reserve the right to suspend or terminate your account, recover administrative/legal fees, and pursue other remedies under applicable law.

14. Force Majeure

Under no circumstances shall the Company be held liable for any loss, delay, failure, or disruption of services resulting directly or indirectly from acts of nature or forces beyond our reasonable control. These include but are not limited to internet failures, equipment malfunctions, power outages, strikes, labor disputes, civil unrest, floods, pandemics, war, government actions, court orders, or failure of third-party service providers.

15. Notices

a. All legal notices or demands to the Company must be made in writing in English and delivered personally, by courier, certified mail, or email to:

Name: Weavly Wearables Private Limited
Address: Tejaswini Society, D P Road Baner, Pune, Maharashtra, India, 411045
Attn: Operations Manager
Email: help@weavly.in

Notices are deemed effective upon receipt.

b. Notices or demands to Users will be effective if delivered personally, sent by courier, certified mail, email (to the last known address provided by the User), or posted on a publicly accessible area of the Website. Notice shall be deemed received if:

i. We can demonstrate that the notice (physical or electronic) was sent to the User; or

ii. Upon the Company posting the notice publicly on the Website.

16. Breaches

a. The Company reserves the right, at its sole discretion and without prior notice, to remove, modify, or reject any User Content it deems unlawful, inappropriate, or in violation of these Terms of Use. If a User breaches any terms or policies, the Company may take disciplinary action, including but not limited to:

i. Suspending or terminating the User's account and related accounts;

ii. Restricting or terminating access to services or subscriptions;

iii. Removing User Content;

iv. Imposing penalties or other corrective actions as deemed necessary.

b. Notwithstanding the above, the Company may, with or without notice, suspend, deactivate, or delist any User account at its discretion due to economic, operational, or behavioral factors. The Company also reserves the right to cooperate with government authorities, third parties, and investigators, and may disclose User information as required by law or legal process.

17. Indemnification

You agree to indemnify, defend, and hold harmless the Company, its affiliates, directors, officers, employees, agents, contractors, and partners from any losses, claims, costs, or liabilities (including third-party claims and legal fees) resulting from:

- Unauthorized attempts to circumvent Website security or access controls;
- Use of the Website for unintended purposes;
- Attempts to alter, damage, or disrupt systems or data;
- Your use of the Website or its Services;
- Your submission or publication of User Content;
- Your violation of these Terms of Use or other applicable policies.

18. Termination

a. The Company reserves the right to deregister your account and/or terminate your access to the Website or its Services at its sole discretion, particularly if it believes that you have violated, misused, or manipulated these Terms of Use or any related policies.

b. Notwithstanding the foregoing, these Terms of Use shall remain in effect indefinitely unless explicitly terminated by the Company.

c. In the event of termination, the Company may delete any associated data or content linked to your use of the Website or its Services. The Company shall not be liable to you or any third party for such deletion.

d. You will remain responsible for any Services used or products ordered prior to the effective date of termination.

19. Third-Party Services

The Company may use third-party services (including but not limited to payment gateways, logistics providers, or marketing tools) to provide certain functionality or services. You acknowledge that your use of such services may be subject to additional terms and conditions and policies of those third parties, and the Company shall not be liable for any issues arising out of or in connection with such third-party services.

20. Privacy Policy

By accessing or using the Website and its Services, you acknowledge that you have read, understood, and agreed to our Privacy Policy, which governs how your personal data is collected, processed, and stored. The Privacy Policy is incorporated by reference into these Terms and Conditions.

21. Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws of India. Any dispute arising out of or in connection with these Terms, including matters related to any products or Services offered through the Website or via phone orders, shall fall under the exclusive jurisdiction of the courts located in Pune, Maharashtra.

22. Disputes

All complaints or queries related to the Website or our Services should be addressed to our customer support team at help@weavly.in. The Company requires a minimum of seven (7) working days to acknowledge and respond. If your query arises due to your non-compliance with these Terms of Use, the Company may choose not to respond. Additionally, the Company reserves the right to take legal action under applicable laws in cases of serious breaches.

23. Severability

If any provision of these Terms of Use is found to be invalid or unenforceable, that provision shall be severed only to the extent of its unenforceability. The remaining provisions shall continue in full force and effect.

24. Amendment

The Company reserves the right to update, revise, or modify these Terms of Use at any time, without prior notice to Users. The amended Terms will become effective immediately upon publication. Continued use of the Website and Services after such changes will constitute your acceptance of the updated Terms.

25. Entire Agreement

These Terms of Use, along with all other applicable policies on the Website, constitute the entire agreement between you and the Company concerning your use of the Website and its Services. Any separate agreement entered into between you and the Company in relation to specific Services shall be read in conjunction with these Terms.

26. Assignment

The Company reserves the right to assign these Terms of Use—including all associated rights, obligations, and responsibilities—to any third party or affiliate entity, without requiring your prior consent.